Why I Wrote This:

The other day I was helping a client who wasn’t receiving emails from their forms.  I had them check their spam, and ran through all the usual tests.

I was stumped until I came across a forum thread that explained, if a website host already provides email hosting, the websites will send email to the internal email server, even if there’s an MX Record telling it to go to G-Suite.

In other words, if you have a form at scconstruction.biz that sends an email to joe@scconstruction.biz, it won’t get delivered. (because it’s sending to the internal email server instead of honoring the MX record). 

The forum thread provided a useful but obscure trick (shown below) that ensures the email get sent to G-Suite’s servers.

After I was done helping the client, I realized I’d probably have trouble finding that information again (if I didn’t write about it).  So I wrote this guide mainly for myself, but also for anyone else that might run into the same problem.

The Solution:

The workaround is to append .test-google-a.com to the end of the email.
In other words, send to joe@DOMAIN.COM.test-google-a.com instead of joe@DOMAIN.COM. This will ensure the email is sent to Google’s Emails servers instead of the web-host’s email servers.

Append .test-google-a.com to your email address to ensure it’s delivered to G-Suite’s email server.

What do you think?  Was this tip helpful?  Let us know in the comments below…

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